Services Details

A closer look at all benefits included with your Sage Subscription.

Sage Security Shield* combines practical monitoring tools, response services, and expert guidance to help your business stay resilient against fraud, cyber risks, and data exposure. This page breaks down each service so you can easily see what it offers and how it helps keep your business protected.

Business Cyber (Dark Web) Monitoring

What it does

Continuously monitors critical business information across open, deep, and dark web environments to identify whether your data has been exposed, compromised, or misused.

What's Included
  • Monitoring of key business identifiers such as EIN, DUNS, BIN, and registered business names, domain and IP addresses
  • Scanning for exposed business email addresses, credentials, and logins
  • Can also monitor registered business information including bank account numbers, company registration number, business phone numbers, credit card numbers, and more
  • Alerts when sensitive information appears in high-risk online areas
How it helps protect your business

Early detection can give you time to act before cybercriminals can exploit exposed information, reducing risk and preventing further harm.  You can manage which credentials are monitored to create a custom alert system for your business.

Cyber Threat Resolution

What it does

Provides guided, hands-on support from Cyber Professionals when a cyber incident occurs, whether it’s ransomware, malware, suspected intrusion, or account takeover.

What's Included
  • Assessment of the threat and extent of exposure
  • Step-by-step recommendations to contain the incident
  • Support coordinating with IT partners or law enforcement
  • Guidance on recovery and documentation
How it helps protect your business

When a cyber crisis hits, specialists can help stabilize the situation quickly, reduce downtime, and support a safe, informed recovery.

Business Fraud Resolution

What it does

Delivers one-on-one assistance for incidents involving business identity theft, unauthorized account activity, financial fraud, and other scams impacting your operations.

What's Included
  • Dedicated Fraud Resolution Specialists
  • Coordination with banks, vendors, credit bureaus, and government agencies
  • Help placing fraud alerts, freezes, or protective actions
  • Assistance preparing affidavits, gathering documents, and restoring business identity
How it helps protect your business

Fraud events can create financial loss and operational disruption. A Fraud Resolution Specialist handles the complex steps of fraud remediation so you can keep your business running.

Business Credit Monitoring

What it does

Continuously monitors your business credit file and notifies you of important changes that could signal identity theft, fraud, or new financial obligations.

What's Included
  • Alerts for new inquiries or accounts
  • Notification of score or rating changes
  • Monitoring for new public records such as liens or judgments
  • Visibility into your business’s credit reputation
How it helps protect your business

Helps you detect unauthorized loans or credit misuse, correct errors, and maintain a strong financial profile. You can obtain your business credit report once each year to create a new baseline.

Data Breach Planning

What it does

Helps your business prepare for potential data breaches by providing planning tools, structured guidance, and preparation resources.

What's Included
  • Templates and checklists for building a formal incident response plan
  • Guidance on evaluating potential breach scenarios
  • Data Breach Preparation Training to help owners and staff understand readiness steps
  • Access to a Data Breach Awareness & Preparation Toolkit, including checklists, communication templates, documentation guidance, and readiness best practices
How it helps protect your business

Preparation reduces confusion during a crisis and helps ensure you have a defined structure in place to act quickly, efficiently, and compliantly.

Data Breach Response

What it does

Offers expert assistance after a data incident or breach has occurred, helping you manage next steps, evaluate obligations, and coordinate support services.

What's Included
  • Assessment of whether an incident may qualify as a reportable breach
  • Guidance on legal and notification considerations
  • Support creating customized notification messages or documentation
  • Access to optional call center and credit monitoring services for affected individuals (at a discounted cost)
How it helps protect your business

Streamlines an otherwise overwhelming process, helping you meet obligations, protect your reputation, and support impacted customers and employees.

Support for Individuals Affected by the Breach

What it does

Provides identity protection and recovery assistance to individuals whose personal information was compromised in a covered data breach.

What's Included
  • Professional Identity Theft Recovery services for affected persons
  • Coverage for up to 25,000 individuals per breach event
  • Benefit duration of up to one year from the date the individual is notified of the incident
  • Support for up to two separate breach incidents per year
  • Access to dedicated Recovery Specialists to help victims resolve identity theft or fraud
How it helps protect your business

Giving impacted individuals structured, professional support helps maintain trust, reduce confusion, and minimize long-term fallout from a breach—while ensuring your business fulfills its obligations with care and credibility.

Business Legal Services

What it does

Provides access to a national network of business attorneys for everyday legal needs and incident-related questions.

What's Included
  • Free services such as phone consultations on business legal issues, contract or document review, preparation of demand or collection letters, with a generous monthly limits
  • Attorneys can conduct a legal review of up to five (5) documents each quarter (up to ten (10) pages each)
  • Attorneys can make outbound calls (limited to two (2) per month) or draft letters on behalf of a business (up to three (3) per month)
  • Includes up to 10 collection letters per quarter at no additional charge
  • Includes one-on-one consultations for each new legal matter (limited to a 30-minute duration per matter)
How it helps protect your business

Legal clarity supports better decision-making, reduces disputes, and helps ensure your operations remain compliant and protected. Free and discounted services means your cash flow doesn’t suffer.

Employee Fraud Hotline (Ethics & Incident Reporting)

What it does

Offers employees a confidential channel to report suspected fraud, misconduct, or other concerns.

What's Included
  • Confidential, 24/7 hotline number
  • Anonymous reporting to maintain the trust of employees and encourage participation
  • Documentation and routing of reports to designated management contacts
  • Tools to support follow-up actions
How it helps protect your business

Encourages early reporting, strengthens culture, and helps management identify issues before they escalate.

Personal Credit Monitoring for Business Owner

What it does

Provides the designated business owner with personal credit monitoring and alerts, helping protect the individuals whose identities are often tied to business finances.

What's Included
  • Continuous credit monitoring with alerts to new activity
  • Alerts for key changes such as new accounts, inquiries, or public records
  • Access to a personal credit report every six months to create a baseline
  • Request your current credit score up to monthly to keep tabs on credit health
How it helps protect your business

A compromise of an owner’s personal credit or identity can quickly impact business accounts. Protecting personal credit health adds an extra layer of security for the entire organization.

*NOTE:   Some benefits require registration and activation. The descriptions herein are summaries only and do not include all terms, conditions and exclusions of the Benefits described.